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FAQ & Troubleshooting

PaprDoll Appliqués

Nope! That's the beauty of PaprDoll, both removable and reusable (a few times as long as you treat them with care) PaprDoll Appliqués will not damage or permanently adhere to your frames.

Yes! As long as you treat them with care (don't stretch or get dirty) Paprdoll Appliqués are reusable 2-3 times or more! Be sure to store them safely on the provided storage paper tucked in your appliqué box.

Frame styles often come in different sizes - to make sure you select the correct PaprDoll Appliqué, check the inside temple of your frame. You will see three numbers listed similar to the following: 50-20-145. Use the numbers listed on your frame to select the correct Appliqué size.

Don't despair! PaprDoll Appliqués can take a little time to align with your frame. We recommend starting at the temple or nose bridge and then slowly working your way around the frame while nudging and pressing into place. Don't be afraid to start over. Once you've got everything positioned, you'll be all set!

PaprDoll Appliqués perform best under pressure! Once aligned with your frame, use your fingers to firmly press the Appliqué into place - then repeat!

Vision Insurance

Yes!

We are not in-network with vision care plans, but it's easy to apply for reimbursement on eyeglass frames after purchasing them online.

1.Contact your insurance provider via member portal (see provider list below).

2. Complete claim forms for applying for Out-of-Network reimbursement for eyeglass frames.

3. Submit claim form (online or in the mail) along with your itemized receipt.

If you are eligible for an out-of-network benefit, you will be partially or fully reimbursed within 2-3 weeks depending on your insurance plan.

Find your provider below:

Aetna
Aetna Out-of-Network Claim Form

Anthem BlueCross BlueShield
Anthem Out-of-Network Claim Form 

Cigna
Cigna Vision Claim Form 

EyeMed
EyeMed Out of Network Vision Services Claim Form
EyeMed Member Services Phone: 844-225-3107

Humana
Humana Out-of-Network Vision Claim Form

NVA
NVA Out-of-Network Vision Care Claim Form

United Healthcare Vision
Contact member services for instructions: 1-800-638-3120

VSP
VSP Out-of-Network Claim Form
VSP Member Services: 1-800-877-7195

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